Tipping in Venice

One of the most commonly asked questions is what is the tipping policy in Italy. The answer is that it is not expected or required to leave a tip. Period. If you are inclined to do so because the service was good, then only a few Euros. I almost never leave a tip.

In the U.S. it is customary to tip 15-20% because the servers are paid less than minimum wage, and they rely on tips to earn a living. This is part of American culture. But only Americans leave tips. In some places, such as Germany, you may leave the change, but not 15 or 20% of the bill. But generally, non-Americans do not tip.

Some restaurants in Venice are in business to grub money from tourists, not to serve good food, and should be avoided. The waiters know that Americans leave tips. They are constantly asked by Americans whether the tip is included. Only Americans ask this, because everyone else in the world knows that it is—the question makes no sense to people from other countries, and marks you as an American (as if they couldn’t already tell). For that reason, if the waiter in these places thinks you are American, they will tell you that the tip is not included. They will bring you a bill that shows a 12% service charge, and still tell you that the tip is not included. They will tell you that this is a tax, or that it not for them, it’s for the owner. These are both out-and-out lies, and amounts to fraud. A bona fide restaurant will never mention a tip. (Note, for example, that there is no place on the credit card receipt to add a tip)

How do you tell which to avoid? Here are some clues:

1) They stand outside and all but drag you in. A good restaurant would never do this. This seems to me little better than begging in the streets. These people only want to get your money. The first thing a good restaurant will often ask is whether you have a reservation.

2) There are 10,000 things on the menu. A decent restaurant will have only a handful of things in each category on the menu. That is, a few appetizers, four or five pasta courses, and four or five main courses. If the menu looks like Denny’s or the Double-T Diner, run.

3) There are photos of the food on the menu. Self explanatory.

4) They have a tourist menu. Again, self explanatory.

5) They are always open. Reputable restaurants in Venice close at about 2:30 (if they serve lunch) and do not open again until 6:00 or 7:00 p.m.

What to look for in a good restaurant: Generally, the good restaurants will be small, have only a handful of tables, and may have the menu taped to the window written on a place mat (a kind of mustard-colored paper).

There are exceptions to every rule. For example, Gianni’s on the Zattere (identified by its bright yellow chairs) violates most of these rules, but will never beg for a tip. The food is good and the service prompt and polite. It is also in a beautiful spot on a little pier over the Giudecca Canal. They serve a wide variety of food that should please most adults, and they will have something for the kids.

An exception in the other direction, i.e., a restaurant that is less obviously a money grubber because they do not do everything I mentioned above, but is one of the more egregious violators because they bill you a 12% service charge and then tell you tip is not included, and that the 12% is a tax (which, again, is a bold faced lie), is Ai Tosi near the Rialto Market at Sotoportego del Capeler. The food is okay, the service fairly quick and attentive, but the tip thing keeps from going there, and Americans who go there should just ignore the request for a tip.

A note on the “coperto:” This literally means “cover,” and is a standard charge in all restaurants in Italy, which they say covers the cost of the bread. It is usually 2-3 Euros per person, but can be more in fancy places. I don’t take exception to this because everyone does it, and everyone (even Italians) have to pay it—it does not single out Americans.

Alla Madonna Review

We were very interested to try this restaurant, as it has a reputation of being a favorite with the locals, and we have had clients sing its praises to the extent that they ate there three nights in a row. We wanted it to be good, and expected it to be good, but it’s not. The service is quick and attentive, but it’s too quick. There is no time between courses, meaning that they must have your next dish ready and waiting before you finish your first. This also leads me to believe that things may not be freshly cooked, but prepared ahead and reheated. This may be expected with the rice, I suppose, but it does not work with a grilled fish.

Karen had the seafood risotto and the mixed fried seafood, and I had carpaccio of cured beef and grilled red mullet. With the dinner I ordered a bottle of white wine.

The seafood risotto was ok, but not the best around. The mixed fried fish came with a long hair in it. The dish was promptly replaced, but the damage was done. The beef carpaccio was served as it always is on a bed of rocket, but that’s all. There was no cheese, as is standard, and for some reason the greens were not that good. The dish was unexciting, but tolerable. The greatest sin, and what probably contributes most to the poor rating, is that my fish were severely overcooked. This is a city where fish is king, and even the most backwoods restaurant can grill a fish to perfection. I do not know whether this was done in the original cooking process, or done in the process of reheating, but the fact remains: they were virtually inedible.

The final factor for me was that the wine, which was not the house wine served in a jug, but a bottle of wine, was boring and almost without flavor. The total bill was about 87 Euros.

With all the restaurants in Venice, one expects more from one with this reputation. Take away the hair, give me a fish that is properly cooked, and a decent bottle of wine, and I can overlook the hurried service. But as experienced by us, we cannot recommend it.

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Ristoteca Oniga Review

We had walked past this restaurant since the first time we came to Venice, and never went in. This mistake was corrected a few days ago.

They call themselves a “Ristoteca,” which is a combination of Ristorant and Enoteca, I suppose meaning that it is somewhere in between. This distinction is lost on me, as it is on most Americans, but no matter; they can call what they please.

Oniga is located on the corner of Calle Longa in Campo San Barnaba, in the Dorsoduro section of Venice. I had mussels and clams as a appetizer, and a steak as a main course, and Karen had pumpkin lasagna with ricotta, and a mixed salad. I also had a bottle of red wine. All were delicious.

Karen’s salad was fresh and one of the best she has had in Italy. The Venetians do a lot with pumpkin, and this dish was delicious and obviously homemade. My mussels and clams were cooked to order, and were very tender (i.e., not overcooked). They were served in a large bowl with crusty bread, and were delicious. The only criticism I could offer is that they were a tad salty. In their defense, however, I have made several dishes while in Venice using the local mussells, and they tend to be much saltier than those I’m used to in the U.S. The steak did not come the way I expected it, but was already sliced, and served with a bit of greens and potatoes. It was so good, though, that I do not fault them for slicing it. The wine was a cabernet, which was one of the best wines I’ve had, and it was reasonably priced. The service was attentive and well-timed, and not hurried. This place is not white linen, but you can get excellent food and wine at a decent price. The tab was about 84 Euros for the two of us.

Dorsoduro 2852 in Campo San Barnaba; Tel. 041 522 4410; www.oniga.it
info@oniga.it

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